How do I send a screenshot to the support team?

Screenshots can assist the support team in determining a solution to your problem.  If you are experiencing game lag or connection issues, please send us the following screenshots:

1.) A screenshot of your in-game 'Connection Test'. Instructions on how to do this can be found here :

2.) If using Google Chrome, a screenshot (instructions here - of what you see on your screen when you visit this link - chrome://gpu/


Keywords: Connection, Connect, Disconnect, Disconnection, Error, Loading, Freeze, Freezing, Screenshot


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